HalaMe Privacy Policy

Last Updated: February 11, 2026

HalaMe (the "Platform" or the "App") is provided and controlled by KMH TECHNOLOGY PTE. LTD. ("HalaMe", "we", "us", or "our").

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the HalaMe App and related services (the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, you must not access or use the App.

1. Information We Collect

1.1 Information You Provide to Us

(a) Registration and Account Information

When you create an account, we may collect:

You must be at least 18 years old or the minimum age required by the laws of your country, whichever is higher.

(b) Profile Information

You may voluntarily provide:

You may update or correct your profile information at any time through your account settings.

(c) User-Generated Content

When you upload or share content (such as posts, comments, images, audio, or video), we collect and process the content you choose to provide.

The visibility of your content depends on the specific feature and any available in-app privacy settings. Content is not publicly accessible outside the App unless you intentionally share it externally.

We recommend that you do not share sensitive personal information such as identification numbers, financial information, home addresses, or other confidential data.

(d) Chat and Messaging

The App provides messaging features only between users who have established a mutual connection (for example, both users have agreed to connect). We do not provide anonymous random matching, random chat, or unsolicited messaging features.

We collect metadata related to messaging activity, including:

Unless required by applicable law, or necessary to investigate reported violations, we do not proactively access the content of private chats.

(e) Customer Support

If you contact us through in-app support or email, we may collect:

1.2 Information Automatically Collected

When you use the App, we may collect:

We do not collect IMEI, IMSI, or MAC address information on iOS devices.

This information is used to:

1.3 Information from Third Parties

If you choose to register or log in using third-party services (such as Apple, Google, or Facebook), we may receive basic account information such as:

The information we receive depends on your privacy settings with those services.

2. How We Use Your Information

We use your information to:

We do not sell your personal information.

We do not use private chat content for advertising purposes.

If we use your information for marketing communications, you will have the ability to opt out.

3. Community Safety and Content Moderation

To maintain a safe environment and comply with platform policies:

We have a zero-tolerance policy for child sexual abuse material (CSAM/CSAE). Any such content will be removed and may be reported to appropriate authorities.

4. How We Share Information

We may share information in the following circumstances:

We do not sell or rent your personal information to third parties.

Service providers are required to process data in accordance with applicable data protection laws.

5. Third-Party SDKs

The App may integrate third-party SDKs for analytics, crash reporting, or other functionality.

These providers may collect information directly in accordance with their own privacy policies.

We evaluate such providers for compliance with applicable privacy and security standards.

A list of integrated SDKs is available at:
https://www.halame.live/third-party-sdk-list

6. Data Storage and Retention

Your information may be processed and stored in countries where we or our service providers operate, including Singapore.

We retain personal data:

When you delete your account, personal information will be deleted or anonymized unless retention is required by law.

7. Account Deletion

You may delete your account at any time:

App → Mine → Settings → Delete Account
or via our website.

Upon deletion:

Account deletion is irreversible.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

You may exercise your rights through in-app support or by contacting:
[email protected]

We will respond in accordance with applicable laws.

9. Security

We implement reasonable technical and organizational measures to protect your personal information.

However, no method of transmission over the Internet is completely secure.

You are responsible for safeguarding your account credentials.

10. Children's Privacy

HalaMe is not intended for individuals under 18 years of age (or the minimum legal age in their jurisdiction).

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published within the App and on our website.

Continued use of the Services after updates constitutes acceptance of the revised Policy. Note: The latest version of the Privacy policy will be updated on: https://www.halame.live/privacy-policy

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

[email protected]