Welcome to HalaMe (the “Platform” or “APP”). The Platform is provided and
controlled by HalaMe PTE. LTD. (“HalaMe”, “we” or “us”) This Terms of
Service ("Terms") was written in English (US). This Terms is the
legitimate agreement by and between You and HalaMe. To the extent any
translated version of Terms agreement conflicts against the English
version, this English version prevails.
your personal data is being looked after by HalaMe and it is very
important for you to know. Here are the topics that we cover:
- What information we collect and how we collect it.
- How we use the information and who we share it with.
- How you can access and update such information.
- How we protect the information we store about you.
The full legal bit
We know that other people’s use of your personal data is a big concern for
social network users, so we at HalaMe have developed the Policy to let you
know how we use personal information ('personal data' or 'personal
information'). We suggest you read it in conjunction with our Terms and
Conditions of Use (the “Terms”). When you access or use HalaMe, you agree
disclosure of your personal information as we’ve set out in this Policy.
HalaMe reserves the right to change this Policy at any time and without
notice, so be sure to check this Policy regularly to understand how we use
By installing, using, registering to or otherwise accessing the services,
to the processing of your personal data in accordance with this privacy
MUST NOT ACCESS OR USE THE APP.
HalaMe user's information
To join HalaMe you will provide us with information about you to make
friends easier?such as your nickname, your gender, your date of birth.
Because you control your user profile, these details are available to
you at any time by accessing your “Profile” page, which gives you the
chance to correct or update your information at any time by just
logging in to HalaMe.
What information does HalaMe collect?
Registration, Login, and Verification
When you register an account with HalaMe as a user, you are
required to provide us with the following information:
Your mobile number and the SMS verification code: We will send
a verification code via SMS to your mobile number, to verify
your identity. If you do not provide the verification code you
receive, the registration will fail, and as a result, you will
not be able to use our Services. Please note that the mobile
number you provide will be used as your user account for your
subsequent use, and as your user’s identity credential when
you log in.
Password: You need to set a login password for your account as
login verification information.
Date of Birth: Before you register a HalaMe account, you are
required to provide us with your date of birth to assess
whether you are qualified to register as a user. If you are a
minor you shall not use HalaMe app or Services.
Gender: When you register a HalaMe account, you are required
to provide us with your gender in order to serve you with more
targeted matching services based on the gender information you
provide. If you refuse to provide such information, the
registration will fail, you will not be able to use HalaMe app
Create Your Profile
You may create your profile by creating your avatar with the
tool provided by us, setting your nickname, region and
providing a self-introduction of you.
When uploading Posts or commenting on other users’ Posts, you
agree to share with us the text information posted, pictures,
audio and video uploaded. If you do not want to provide such
information, please do not use functions related to content
You may use HalaMe Services to chat with other registered
users, freely choose between text chat and/or voice chat
according to your need. We collect your activity information
including with whom you have talked, at which time and for how
long. Unless specifically required by applicable laws, we will
not access to the chat content including your text and/or
voice information. If you do not want to provide such
information, please do not use functions related to chatting.
Help & Support
If you have any feedback or suggestion or want to express your
complaint to HalaMe app or services, you may provide your
comments through “Mine” - “Settings”- “Help & Feedback” within
our App. You will need to describe the issue, upload proof
photos, text to help us understand your issues and find
corresponding solutions. And we will receive your ticket of
feedback also reply back.
Personal information automatically collected during the use of our
When you use HalaMe, we will collect certain information from your
device, including device model, device ID (Android ID, IMEI, IMSI,
Mac address), software list, device running status information,
operating system version, network log, internet connection
situation, software usage records and IP address. We collect such
information to perform bug analysis and take anti-spam measures,
to ensure your normal use of HalaMe, and to safeguard your account
security. The information mentioned above is the basic information
we need to provide you with our services. If you refuse to provide
such device information, we may not be able to provide you with
the normal services.
We may also use the above mentioned information we collect
automatically from your device to improve and optimize our product
experience. In such circumstances, we will only process your
device information based on your authorization and/or other
available lawful basis provided in applicable data protection
System permission inquired by HalaMe
As mentioned above, in order to provide you with HalaMe
service, we may need to be granted permission to your system
(not including permissions granted to third parties) to
collect relevant personal information.
After you grant us permission to push notification, we will
send you push notifications for you to receive and understand
our notice in time. If you refuse to permit such access, you
will not be able to receive our notifications.
Access to photo album and storage
After you grant us this access permission, we will access your
photo album and use the storage function on your device. It
will be used for you to upload texts, pictures, videos and
other content in your device, and to cache the text, picture
and video content generated during your use of HalaMe service.
Please note that, we will not access your local storage
content. If you refuse to grant us such access, you will not
be able to use the functions that require this access
Access to microphone
After you grant us this access permission, we will use the
microphone on your device and recognize the voice information
you transmit. This access will be used to perform voice input
and voice changing functions, and to collect and recognize
voice information input while triggering such functions. If
you refuse to permit such access, you will not be able to use
the functions that require this access permission.
Information we receive from others
In addition to the information you may provide us directly, we receive
information about you from others, including:
Social Media you may decide to share information with us through your
social media account, for instance if you decide to create and log
into your HalaMe account via your social media or other account (e.g.,
Facebook, Google or Apple)
How we use your information
In addition to some of the specific uses of information we describe in
help you efficiently access your information after you sign in;
remember information so you will not have to re-enter it during your
visit or the next time you visit the Service;
provide personalized content and information to you and others,
which could include online ads or other forms of marketing;
provide, improve, test, and monitor the effectiveness of our
- develop and test new products and features;
monitor metrics such as total number of visitors, traffic, and
- diagnose or fix technology problems;
automatically update the APP on your device HalaMe or other Users
may run contests, special offers or other events or activities
("Events") on the Service. If you do not want to participate in an
Event, do not use the particular Metadata (i.e. hashtag) associated
with that Event.
If I put other information about me on the HalaMe, what does HalaMe do
HalaMe is a free social application, which provide a platform for you
to make friends easily. When using the Service you should assume that
anything you post or submit will be publicly viewable and accessible,
both by users of the Service and non-Users of the Service. The viewers
may share your information to other sites, such as Facebook,
Instagram, WhatsApp, etc. You can also use our messaging/charting
features which allow you to communicate with other users in public
and/or privately. We recommend and encourage you (and all our users)
to think carefully about the information you disclose about
yourselves. We also do not recommend that you put email addresses,
URLs, instant messaging details, phone numbers, full names or
addresses, credit card details, national identity numbers, drivers’
licence details and other sensitive information in your Profile which
is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on
you Profile such as your religious denomination and health details.
When you post information about yourself or use messaging, the amount
of personal information you share is at your own risk. If you post
anything that is inconsistent with our Terms of Service we reserve the
right to terminate your account.
Can HalaMe collect information about me from other sites I use, such
You can register with third party accounts on HalaMe. Remember that
when you register with a HalaMe partner, you are also giving them
personal information, so we recommend that you read their privacy
policies as HalaMe does not control how they use their information.
If you have registered on one of our partner websites, or you have
verified your account via a partner website, we may connect your
HalaMe profile with your profile on such a partner website. We may do
this by way of new products and applications which we introduce from
time to time, including new products powered by our group companies.
Does HalaMe collect any other personal information about me?
If you contact our Customer Support team via feedback features in our
Service or through any other means, we may receive your email address,
your IP address as well as the information you send to us to help
resolve your query. When you provide feedback to us you automatically
consent us to receive and use such information. You also consent that
we are allowed to keep records of our communications with you,
including any complaints that we receive from you about other users
(and from other users about you).
Does HalaMe use my personal information for any other purpose?
We may use material that you post on the open access areas of HalaMe
in advertising and promotional materials on our partner sites and
partner products. We believe these uses allow us to improve our site
and better tailor your online experience to meet your needs.
When I put information about myself on HalaMe, what do the other users
To ensure you get to meet as many people as possible on HalaMe, other
users get to see all information on your Profile. Any information you
choose to provide should reflect how much you want other HalaMe users
to know about you. The content you want to post in your moment you can
select to whom you want your moments to be seen, before posting a
content you can select “Public”, “Show to friends”, or show “only to
yourself”. After posting you can also go to your profile page and
select to delete it.
What am I allowed to do with other user’s personal information?
Use it to meet new friends and make new contacts! Beware that you may
not use other users' information for commercial purposes, to spam, to
harass, to threaten, or in any illegal activity. HalaMe reserves the
right to terminate accounts from those who misuse other users'
Does HalaMe sell my information to other parties?
Absolutely NO. We do not sell or rent out any personal information
about you to any third party. HalaMe discloses aggregated non-personal
data for marketing and promotional purposes. That means we do not
disclose any information that could be used to identify you.
Does HalaMe disclose my information to other parties?
We may share aggregated information with such parties as Facebook that
includes your personal information (but which doesn’t identify you
directly), together with other information including log data with
third parties for industry analysis and demographic profiling.
HalaMe also wishes to maintain a healthy community, and we will
cooperate with all third parties to enforce their intellectual
property or other rights. We will also cooperate with law enforcement
enquiries from within and/or outside your country of residence. This
may include disclosing your personal information to government or law
enforcement agencies, or private parties, to protect the rights,
property or safety of HalaMe and the users of APP, or to protect
public interest when we have a good faith belief that disclosure is
required by law or when we, in our discretion, believe that disclosure
is necessary to protect our legal rights, or those of third parties
and/or to comply with a judicial proceeding, court order, or legal
process served on us. In such cases, we may raise or waive any legal
objection or right available to us.
Shumei SDK: Account security risk control
Shumei SDK purpose for Data statistics and Anti-cheating. Collected
information: (1) Basic equipment information, including equipment
brand, equipment manufacturer, equipment model number, equipment name,
equipment system type and version, equipment basic configuration,
equipment basic settings, equipment environment; (2) Device
identification information,Android ID, IDFV (Identifier For Vendor),
IDFA (Identity for Advertisers), OAID (Open Anonymous Device
Identifier).(3) Device network information, including network access
form, wireless router identification (BSSID, SSID) and IP address,
WIFI list, network operator information, network base station
information, network connection status. (4) Device application
information, including SDK host application package name and version
HalaMe is a global social application operating through servers
located in a number of countries around the world, including the
United States. If you live in a country with data protection laws, the
storage of your personal data may not provide you with the same
protections as you enjoy in your country of residence. By submitting
your personal information, or by choosing to upgrade the services you
use, or by making use of the applications available on HalaMe, you
agree to the transfer of your personal information to, and storage and
processing of your personal information in, any such countries and
How does HalaMe protect my personal information?
HalaMe has implemented reasonable and appropriate security measures to
protect and prevent the loss, misuse, and alteration of the
information under our control, including your personal information.
HalaMe uses reasonable security measures to safeguard the
confidentiality of your personal information such as secured servers
using firewalls. Our technical experts at HalaMe work hard to ensure
your secure use of our site.
While we take reasonable precautions against possible security
breaches of our website, member database and records, no website or
Internet transmission is completely secure and we cannot guarantee
that authorized access, hacking, data loss, or other breaches will
never occur. We urge you to take steps to keep your personal
information safe (including your password) and to log out of your
account after use.
We cannot guarantee the security of your personal data while it is
being transmitted to our site. Any transmission is at your own risk.
Once we have received your information we have procedures and security
features in place to try to prevent authorized access.
How do I help keep my information secure?
You may not disclose your password to any third parties or share it
with any third parties. If you lose your password or give it out, your
personal information may be compromised. If that happens, please
report it to our customer service via Feedback. HalaMe cannot be held
responsible for your failure to keep your password secure and failure
to do so may violate our Terms of Service.
How do I delete my account?
Before you submit a request to delete your account (“Deletion
Request”), ensure that your Account satisfies the following
Account in Good Standing: Your account (including other related
services, such as your Halame Wallet account) is in good standing
and is not the subject of any ongoing investigations, penalties or
No outstanding transactions: You should not have any pending orders,
payment obligations, refunds, deliveries, returns and/or disputes on
the account. Your most recent order(s) must have been completed and
delivered at least seven (7) calendar days prior to the date of this
Virtual Items balances(if applicable): There should not be any
virtual items balances (including Diamonds, Rubies, Golds) for your
Halame account. Please ensure that you have used up all Virtual
Items balances in your account, alternatively, you have the option
to forfeit the remaining balance to proceed with the account
any other criteria that Halame may notify you from time to time.
To delete your account
Subject to satisfaction and/or waiver of the conditions for deletion
as set out above, the Account will be deleted immediately upon
Open Halame App and log in, Tap Mine > Settings > Delete
account > Select a reason for why you're deleting your
account > Confirm to delete your account. or
Visit Halame official Website
www.halame.live, Click “Delete
Account” > Log in to Halame > Confirm to delete your account
If you delete your account:
Please further note that the deletion of your account is irreversible.
You understand that upon the deletion of your account, we could no
longer provide you with HalaMe
Services, or collect your personal information. Therefore, we would
suggest you be careful when choosing to delete your account.
- You can't regain access to your account.
Some information, such as messages, reviews, comments and other
contents or information submitted by you to the Platform, are not
stored in your Account. This means that other users may continue to
have access to the messages you have sent and reviews, comments, or
other contents you have posted on the Platform even after your
Account has been deleted.
We may retain certain log data in our databases even after you
delete your account, but such data will be disassociated from any
identifying information such that it can no longer be linked to your
account. To do this, on a regular basis, we wipe certain identifying
information from this log data, and we replace any instance of your
account ID with a replacement identifier which cannot be linked back
to your account once it is deleted.
We may also keep your information for things like legal issues,
terms violations, or harm prevention efforts.
You can review and revise your profile information. Once you register,
you will be able to review and change much of your personal
Copyright @ 2021 HalaMe. All rights are reserved. All materials in APP
are the property of HalaMe and are protected by the copyright laws all
over the world. You are authorized to use HalaMe and its contents
solely for your personal, non-commercial purpose unless receiving
specific written permission from HalaMe.
HalaMe provide all materials in "as is" basis, and hereby disclaims
any representations or warranties (expressed or implied) of any kind,
including without limitation, any warranties of merchant ability,
fitness for a particular purpose, non-infringement or other violation
of rights arising from the use, accuracy or reliability of materials
of the Service or any sites linked out. You acknowledge any
information transmitted may be intercepted. HalaMe does not warrant
that its service or the servers which make the Service available or
electronic communications transmitted are free from viruses, worms,
horses and other items of a destructive nature.
Links to Third Party Sites
There might be links direct you to third party web sites, these links
are provided solely as a convenience for you. HalaMe does not endorse
or make any representations or warranties about the contents,
products, services available, or the security at such third party web
Safe Harbor Provision
The information you obtain while using HalaMe may contain certain
forward-looking statements, plans and objectives with respect to the
financial condition, operation and business of HalaMe and/or any of
its affiliate.The forward-looking statements are only predictions and
are not guarantees of future performance. The forward-looking
statements shall be subject to risks, uncertainties, and other
uncontrollable factors include, but are not limited to, levels of
consumer and business spending in major economies, the levels of
marketing and promotional expenditures by HalaMe and its competitors,
raw materials and employee costs, changes in future exchange and
interest rates, changes in tax rates and technical changes, which
could cause actual results materially different from those expressed
or forecasted in the forward-looking statements.
Limitation of Liability
HalaMe WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF
OR RELATING TO THE USE OR THE INABILITY TO USE APP, ITS CONTENT OR
LINKS,INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO
ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR
TRANSMISSION, VIRUS, APPLICATION FAILURE, AND ALL OTHER DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN
IF HalaMe HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
HalaMe’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF
ACTION,INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT OR
OTHERWISE, ARISING OUT OF YOUR USE OF APP, ITS CONTENT OR LINKS, SHALL
NOT EXCEED THE AMOUNT OF USD 200 DOLLARS.
This Policy shall be governed by the most applicable laws to that
event, which shall be decided by HalaMe. The jurisdiction and venue of
any actions arising out of, or relating to or in any way connected
with your access and/or use of this site shall be exclusively.
You will not use the Service for any purpose that is unlawful or not
allowed by HalaMe. You may not use our Service or its contents in any
manner which could damage, disable,overburden, or interfere with any
person to use this Service. You may not attempt to gain unauthorized
access to the Service other accounts, computer systems or networks
connection through hacking, password mining or any other means. You
may not use or attempt to use this Service through any means
unanticipated or intentionally made available by HalaMe.
HalaMe respects intellectual property laws and has adopted the
following policy toward intellectual property infringement on its
products/services. Reporting Instances of Intellectual Property
Violations If you believe that any materials or contents in HalaMe‘s
APP infringe copyrights, trademarks, patents, or trade secrets
(collectively “IP Right”), please send a notice of IP Rights
infringement to HalaMe's agent with a physical signature of the owner
of the IP Right that has been allegedly infringed.
Identification of the material that is claimed to be infringing,
including its location on the HalaMe network, with sufficient detail
so that HalaMe is capable of finding the material and verifying its
existence. Please address your intention to remove the alleged
Contact information, including your name, address, telephone number,
and email address.
A statement by you that you have a good faith belief that the
disputed use is not authorized by the IP Right owner, its agent or
A statement by you that the above information in your Notice is
accurate and that, under penalty of perjury, you are the IP Right
owner or authorized to act on the IP Right owner's Behalf.
Agree to undertake compensation responsibility to HalaMe for any
false and incorrect information addressed in above statements.
Objections to the Reporting
If you have received a IP Right warning from HalaMe, please contact
the below Designated Agent for further discussions and clarifications.
HalaMe will manage the issue in accordance with the Policy/terms and
conditions specified by HalaMe. Note: The latest version of the